Getting Started
New Patients
Information for patients, caregivers, and referring providers on how to get started with IHMC.
How It Works
The New Patient Process
Contact IHMC
The patient, caregiver, or referral source contacts Inherited Health Medical Center by phone or through the contact form to submit a general service request.
Service Area Confirmation
IHMC reviews the general service request and confirms whether the patient is located within the current mobile service area (Las Vegas, Henderson, or Boulder City, Nevada).
Insurance & Payment Review
The practice reviews insurance eligibility or self-pay arrangements to determine coverage and any applicable patient responsibilities.
Information Collection
Registration forms, consent forms, medical records, and referral information are collected through a secure, approved process.
Clinical Review
IHMC determines whether the requested service is clinically appropriate based on the patient's condition and needs.
Appointment Scheduling
An appointment is scheduled based on eligibility, clinical appropriateness, and provider availability.
Accepted Insurance Plans
Information about accepted insurance plans will be provided upon contact. Please call IHMC at (702) 620-3311 or email [email protected] to discuss your specific insurance coverage.
Editable — update with confirmed insurance information.
Self-Pay Options
Self-pay arrangements may be available for eligible services. Please contact IHMC directly to discuss self-pay options and applicable fees.
Editable — update with confirmed self-pay information.
Referral Requirements
Some services may require a referral from a physician or other qualified healthcare provider. Please contact IHMC to discuss referral requirements for your specific situation.
Editable — update with confirmed referral requirements.
Required Medical Records
Patients may be asked to provide relevant medical records, including recent clinical notes, wound care history, medication lists, and other documentation to support clinical review.
Editable — update with confirmed documentation requirements.
Appointment Hours
IHMC office hours are Monday through Friday, 9:00 AM to 5:00 PM. Appointment availability is based on provider scheduling and patient eligibility.
Editable — update with confirmed appointment hours.
Cancellation Policy
Please contact IHMC as soon as possible if you need to cancel or reschedule an appointment. Additional cancellation policy information will be provided during the intake process.
Editable — update with confirmed cancellation policy.